Terms of Service
Last Updated: [EFFECTIVE_DATE] · Effective Date: [EFFECTIVE_DATE]
These Terms of Service ("Terms") govern your access to and use of the RiseNet platform, including our website at risenet.io and all related services (collectively, the "Service") operated by RiseNet ("RiseNet," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the Service, you confirm that:
- You have read, understood, and agree to be bound by these Terms and our Privacy Policy.
- You are at least 18 years of age.
- You have the legal capacity to enter into a binding agreement.
- Your use of the Service complies with all applicable laws and regulations.
2. Changes to Terms
We may modify these Terms at any time. When we make material changes, we will update the "Last Updated" date, send an email notification to registered users, and display a prominent notice within the Service. Your continued use of the Service after any modification constitutes your acceptance of the updated Terms.
3. Eligibility
3.1 Age Requirement
You must be at least 18 years old to use the Service. We do not knowingly collect personal information from persons under 18. If we learn that a user under 18 has registered, we will terminate that account and delete their data.
3.2 Professional Purpose
RiseNet is designed for professional networking between founders and builders. It is not intended for personal social networking, dating, or entertainment.
3.3 Account Restrictions
You may not create an account if you have been previously banned or suspended from the Service, or if you are prohibited from receiving our services under applicable law.
4. Account Registration and Security
4.1 Registration
You must create an account by providing accurate and complete information, including a valid email address. You may register using email and password or via Google OAuth.
4.2 Profile Onboarding
After registration, you must complete a profile onboarding process that collects professional information including your name, role, sector, skills, and narrative descriptions of yourself and what you are looking for. This information is necessary for the Service to generate AI-powered matches.
4.3 Accuracy of Information
You represent and warrant that all information you provide is accurate, current, complete, and not misleading. Profile fields do not permit contact information such as email addresses, phone numbers, or external URLs.
4.4 Account Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at hi@risenet.io if you suspect unauthorized access. We are not liable for any loss arising from your failure to maintain account security.
5. AI-Powered Features and Automated Processing
Important: This section explains how your profile data is processed by AI systems, including third-party AI services. Please read it carefully.
5.1 How AI Features Work
By using the Service, you acknowledge that:
- Embedding Generation:Your profile text (name, role, sector, "About" narrative, skills, and "Looking for" narrative) is processed by OpenAI's text-embedding-3-small model to generate numerical vector representations stored in our database.
- Match Reason Generation:When matching is activated, professional profile data from two compatible users is sent to OpenAI's GPT-4o-mini to generate a 2-sentence explanation of compatibility. This explanation is shown on match cards.
- Community Formation: A nightly automated process clusters profiles by similarity. Profile data from clustered users is sent to OpenAI to generate community names and descriptions.
- Match Scoring: A compatibility score (0–1) is computed automatically using cosine similarity between profile embeddings.
5.2 AI Limitations and Disclaimers
- AI-generated match reasons are suggestions only — not professional recommendations or endorsements.
- Match scores do not verify credentials, character, or reliability.
- Community suggestions and matches are probabilistic estimates based on profile text similarity.
- RiseNet does not guarantee the accuracy or quality of AI-generated content.
5.3 Your Rights Regarding Automated Processing
You have the right to request human review of automated decisions, to object to automated processing, or to opt out of AI matching. Contact us at hi@risenet.io to exercise these rights. See our Privacy Policy for details.
6. User-Generated Content
6.1 Ownership
You retain ownership of content you create on the Service, including posts, comments, and messages.
6.2 License Grant to RiseNet
By posting content, you grant RiseNet a worldwide, non-exclusive, royalty-free license to store, display, and distribute your content within the Service, to process it with AI systems as described in Section 5, and to use aggregated, de-identified insights to improve the Service. This license terminates when you delete your content.
6.3 Content Standards
Your content must comply with our Acceptable Use Policy. You represent that you own or have rights to post the content, and that it does not infringe any third-party rights.
6.4 Content Moderation
RiseNet reserves the right to review, moderate, remove, or edit any content that violates these Terms or applicable law, without notice, at our discretion.
7. Community Features
You may create and join professional communities. User-created communities are your responsibility — ensure they comply with our policies. AI-curated communities are suggested automatically based on profile similarity; membership is optional and you may decline or leave at any time.
8. Connections and Messaging
Connection requests are rate-limited to 20 per hour. Direct messages must comply with our Acceptable Use Policy. You may not use messaging to send unsolicited commercial communications. RiseNet does not actively monitor message content but may review messages in response to safety concerns or legal requests.
9. Intellectual Property
9.1 RiseNet's IP
The Service, including its design, code, algorithms, trademarks, and all non-user content, is owned by RiseNet and protected by applicable IP laws. You may not copy, reproduce, or distribute any RiseNet intellectual property without prior written consent.
9.2 Feedback
If you submit feedback or suggestions, you grant RiseNet a perpetual, irrevocable, royalty-free license to use such feedback for any purpose.
10. Prohibited Conduct
You agree not to use the Service to:
- Violate any applicable law or regulation.
- Post false, misleading, or deceptive content.
- Harass, bully, threaten, or abuse other users.
- Impersonate any person, entity, or organization.
- Post spam, unsolicited advertising, or bulk communications.
- Scrape, harvest, or collect user data without authorization.
- Attempt to bypass rate limits, authentication, or security controls.
- Transmit malware, viruses, or harmful code.
- Use the Service for any purpose other than professional networking.
See our full Acceptable Use Policy.
11. Beta Service
The Service is currently in beta. It may contain bugs or incomplete features; features may change or be removed without notice; performance and availability are not guaranteed at production levels. By using the beta Service, you acknowledge these limitations and agree not to rely on it for critical business operations.
12. Disclaimers and Warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. RiseNet does not verify user credentials. AI-generated content is produced by automated systems and may not be accurate.
13. Limitation of Liability
To the maximum extent permitted by applicable law, RiseNet and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including outcomes of professional relationships formed through the platform, AI-generated content, or unauthorized access to your data.
Our total cumulative liability for all claims shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) €100 EUR.
14. Indemnification
You agree to defend, indemnify, and hold harmless RiseNet from claims arising from your violation of these Terms, your User Content, your use of the Service in violation of applicable law, or your violation of any third party's rights.
15. Account Termination
15.1 Termination by You
You may delete your account at any time via Settings. Deletion is permanent and cascades to all your profile data, posts, comments, connections, messages, and matches.
15.2 Termination by RiseNet
We may suspend or terminate your account, with or without notice, for violations of these Terms, fraudulent activity, legal requirements, or extended inactivity.
15.3 Account Archiving
Accounts inactive for more than 30 days may be marked as archived and removed from discovery, while your data is retained. You may reactivate by logging back in.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of [GOVERNING_LAW_JURISDICTION]. Disputes shall be submitted to the exclusive jurisdiction of the courts of [DISPUTE_RESOLUTION_VENUE]. EU/EEA users retain all rights under applicable consumer protection law and may lodge complaints with their local data protection authority.
17. Contact Information
RiseNet
[COMPANY_ADDRESS]
Legal inquiries: hi@risenet.io
Data protection: [DPO_EMAIL]
Support: [SUPPORT_EMAIL]